Frequently Asked Questions

What services do you offer?

We offer individual  therapy services. We also offer  Ketamine Assisted Psychotherapy. 

What do you specialize in?

No case is too difficult for us. We have worked with clients experiencing depression, anxiety, PTSD, Chronic Pain & Chronic Illness,  to name a few. 

What insurance do you take?

We accept Illinois BCBS, UHC  and Aetna. We also accept private pay.  We accept Colorado Cigna, UHC and Aetna. Our private pay rate is $165/session. Please keep in mind some therapists in the practice may not be in network with certain insurers. 

What are your billing practices?

We do all of our own billing in house. We believe in transparency with costs and we don't surprise you with large bills. We submit insurance claims on your behalf within 24 hours of your session and we collect your copay at the time of service. We don't believe in monthly billing as it is easy to lose track of copays and coinsurance owed. We don't want any client to receive a large bill they weren't expecting. 

Where can I schedule my first appointment?

Click on the schedule first session link below. It will take you to our electronic medical record website where you can create an account and schedule your consultation session. Or, feel free to email  [email protected]  or call/text 224-434-9176 to request a free consultation call. 

What are your cancellation/no show policies?

We absolutely understand that life happens. We do require 48 hours cancellation notice with certain exceptions (illness, emergency) or there will be a full session fee charge. Talk to your therapist if your time slot isn't working for you; we will accommodate your needs to the best of our ability!