Frequently Asked Questions
What services do you offer?
I offer individual therapy services. We also offer Ketamine Assisted Psychotherapy.
What do you specialize in?
I specialize in working with adults navigating chronic illness, chronic pain, anxiety, and relationship struggles. Many of my clients appear to have it all together while privately feeling overwhelmed, exhausted, or weighed down by the pressure to keep going. I offer a warm, supportive space to feel heard, make sense of what you’re experiencing, and develop practical skills for managing distress, communicating your needs, and building a more fulfilling life.
What insurance do you take?
In Illinois I accept: BCBSIL, Cigna, Aetna, UHC. Optum.
In Colorado I accept: Anthem, Kaiser, Aetna, UHC, Optum, GTEB, Amerihealth Administrators.
What are your billing practices?
I do most of the billing in house but may outsource billing for specific insurers. I believe in transparency with costs and I don't surprise you with large bills. I submit insurance claims on your behalf within 24 hours of your session and I collect your copay at the time of service.
Where can I schedule my first appointment?
Click here to schedule your free 15 minute consultation. It will take you to our electronic medical record website where you can create an account and schedule your consultation session. Or, feel free to email jennifer@thrivecounselors.com or call/text 224-434-9176.
What are your cancellation/no show policies?
I absolutely understand that life happens. I do require 48 hours cancellation notice with certain exceptions (illness, emergency) or there will be a full session fee charge. Let me know if your time slot isn't working for you; I will accommodate your needs to the best of my ability!